Dean Benard, Principal of Benard + Associates, has conducted numerous presentations educating the public, professionals and employers about investigation, mediation, conflict resolution and regulatory affairs.
Dean has developed orientation programs and educational modules for new investigators to assist them in learning the key components of investigations including legislative compliance, developing investigation plans, interviewing techniques, sourcing and gathering information and dispute resolution methods.
Benard + Associates will provide education to employers and managers to assist them in learning how to deescalate complaints and disputes so as to avoid matters becoming more complex and parties becoming more entrenched in their dispute. The ability to do this will assist your organization in conserving resources.
Benard + Associates can assist your organization with its ongoing educational needs through workshops, one to one coaching, or speaking at your events. Please visit our Workshops page for more information about the educational opportunities offered by Benard + Associates.
We also have a newsletter that goes to over six hundred subscribers. Feedback we have recieved is that the newsletter offers timely and informative articles that play a small role in many people's ongoing professional development. To see past newsletters click here, or you may subscribe by clicking the link on our homepage.
- Planning an Investigation
- Techniques for Interviewing Victims of Sexual Abuse or Assault
- The Essentials of Investigative Interviewing
- An Introduction to Alternative Dispute Resolution
- To Mediate or Not to Mediate: Process is the Question
- Designing Alternative Dispute Resolution Processes
- Conflict Resolution in the Workplace: An Introduction for Staff
- Conflict Resolution in the Workplace: An Introduction for Managers
- Legal and Ethical Issues in Health Care
- Communicating Effectively to Prevent Conflict
- Committee Member Education: Fair and Effective Decision Making
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